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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Brittany Chaney

August 31, 2023

5  out of  5 rating by Brittany Chaney
"I’ve been with State Farm since 2020, my insurance was always at an affordable price, when we got our home, we had the lowest offer from them after calling most local insurance companies. Amy has helped we with my home insurance, car insurance, switching my fiancés truck to the company, and offered me her best advice and recommendations and saved me a lot of money. This location and all employees have been kind, supportive, and quick with help whenever needed. 5 stars for Amy and this location!!"

Suzan Shaw

August 26, 2023

5  out of  5 rating by Suzan Shaw
"Ty to Amee loftis for all your an helping get my policy straightened out. She was really nice an helped so much"

Howell Wynne

August 24, 2023

5  out of  5 rating by Howell Wynne
"I've lived in a number of states and dealt with as many insurance offices but my experience with the Ken Rose office has been the best to date. I have to mention a member of his team, Amee, as being professional, has follow up skills, and is quite friendly."

K Johnson

August 11, 2023

1  out of  5 rating by K Johnson
"Terrible!! A deer hit my car in the side, no fault of my own, and one wreck 2 years later and they've chosen to drop our insurance. Our customer service has been rotten and glad to leave! Will never recommend. Totally unprofessional and absolutely ridiculous. AS EMPHASIZED BY THEIR UNPROFFOESSIONAL RESPONSE. I have not had 3 at fault accidents. Like I said, happy to take my entire business elsewhere. ALL CARS AND Home. Ridiculous. Thanks for using Google reviews to have this conversation."

Sumit Singh

August 10, 2023

5  out of  5 rating by Sumit Singh
"I worked with Amee for my home insurance, she is prompt, knowledgeable and really helpful."
Profile photo of Dawn B

Dawn B

July 27, 2023

5  out of  5 rating by Dawn B
"We're moving and will need a new agent. I've had State Farm insurance since I was 16 years old and wouldn't change. This office is very nice with great staff."


July 21, 2023

5  out of  5 rating by brendabrushart
"Best rates and best service.... thank you for your immediate help in situations when I have needed it!"

Mohammad Almomen

July 20, 2023

5  out of  5 rating by Mohammad Almomen
"Amee Loftis has been great. Extremely fast, responsive and helpful!"

john forrest

July 12, 2023

5  out of  5 rating by john forrest
"Top notch company"

Kelly Marsh

June 26, 2023

5  out of  5 rating by Kelly Marsh
"He's ok"

The Asketillus

June 9, 2023

5  out of  5 rating by The Asketillus
"Kyle was very helpful walking through my home and auto insurance coverages"

Daniel Diefenthaler

June 7, 2023

5  out of  5 rating by Daniel Diefenthaler
"Ken Rose and his awesome staff easily model the commercial quote “like a good neighbor”. His team has made me regain my confidence and peace of mind with State Farm and I cannot be happier with the service, top to bottom! My hat is off to Ken and his staff!"

Ron Caldwell

June 2, 2023

5  out of  5 rating by Ron Caldwell
"Amee was very helpful answering all my questions and making the switch from Indiana to Michigan painless"

Jackie Pio

May 31, 2023

5  out of  5 rating by Jackie Pio
"Abby with State Farm is wonderful. She helped me get a lower rate for my mortgage insurance. I am so grateful for her help!"

Mo Couzens

May 24, 2023

5  out of  5 rating by Mo Couzens
"Justin has been incredibly helpful & efficient even after hours! I bought a motorcycle after hours on a Friday night & he got me covered & proof of insurance so I could ride the weekend safely & insured!! I so appreciate his diligence!! Thanks Justin!!"

Brook Wayne

April 5, 2023

5  out of  5 rating by Brook Wayne
"Abby has truly been the most helpful and cheerful insurance agent I've ever spoken with. She has actively looked for ways to make our policies better. Highly recommend!"

Sharrell Moore

April 5, 2023

5  out of  5 rating by Sharrell Moore
"Always nice and friendly"

Kristen Maki

April 3, 2023

5  out of  5 rating by Kristen Maki
"Amee was extremely helpful to both myself and my boyfriend, she sent us multiple quotes and kept in touch over about a week and a half to eventually get us signed up and saving money! We did not feel pressured, and she was very pleasant and helpful. We are very appreciative, and those at her office were also helpful when she was out of the office for a few days."

Tristan H

February 9, 2023

5  out of  5 rating by Tristan H
"The staff are great! They are always ready to take care of my insurance needs. Highly recommended."

Erin Moon

February 7, 2023

5  out of  5 rating by Erin Moon
"A big Thank You to Abby and the team at State Farm. I purchased a new (to me) vehicle and she reviewed my policy and was able to apply discounts that I didn't even know I was qualified for. She was absolutely fantastic to work with and I am so appreciative for her knowledge and help."

Brian Gross

January 12, 2023

5  out of  5 rating by Brian Gross
"Abby is great!!"

Lauren Willems

January 6, 2023

5  out of  5 rating by Lauren Willems
"I have done business with this office for years now and they never disappoint. I’m truly thankful for all of their amazing service. Look no further if you need a great insurance agency. And shoutout to Justin for his help!"

Lesley Michelle

January 5, 2023

5  out of  5 rating by Lesley Michelle
"Shout out to Justin at State Farm for amazing customer service. Not only did he help me with affordable car insurance on a single mom budget, but he also gave me the best quote for homeowners insurance too when I was buying my first home. On a side note, at the time I began working with him, I was a tad overwhelmed with some major life changes and stress, which made it harder to think about making decisions about insurance etc with everything else I had on my full plate—he went above and beyond in his role, with extremely patient and compassionate communication, never once making me feel bad for asking a ton of questions and always responsive. Super nice guy, great at what he does. Very happy with my experience and my policies and will continue to be a life long customer and definitely recommend him anytime! Thanks Justin!"

Ben Tucker

November 28, 2022

5  out of  5 rating by Ben Tucker
"Awesome service as always! Abby has been a superstar for me with anything I need."

Edwin Basurto

November 22, 2022

5  out of  5 rating by Edwin Basurto
"I just got off of the phone with Karla, at Ken Rose's agency. I cannot believe there is finally a spanish speaker at a State Farm near me. On top of catering to my communicative needs, Karlas client service is spectacular! I was calling with one question that needed answered, and left the call with two car coverage and the best deal I've ever been offered for car insurance. I thought I was done with State Farm but, I guess I was just at the wrong branch. I look forward to speaking with them soon. 10 out of 5 stars, FOR SURE!"